Withdraw Funds to Your Wallet
Withdrawals go back to the same e-wallet you used when depositing — DANA, OVO, or GoPay. Head to the cashier, select withdraw, and enter the amount you want to move. Your account verification status determines how quickly the request is reviewed; a fully verified account moves through the queue without extra holdups. Enter your wallet number carefully — once submitted, the destination
cannot be changed mid-request. If a withdrawal sits pending longer than expected, our support team can check the status directly.
- Go to Withdraw — Inside the cashier, switch to the withdrawal tab. Your available balance displays here — only withdraw what shows as cleared funds.
- Choose Payout Wallet — Select the e-wallet to receive funds — DANA, OVO, or GoPay. Enter your registered wallet number exactly as it appears in your wallet app.
- Enter Amount and Submit — Type the withdrawal amount, review the details on the confirmation screen, then submit. A reference number is assigned to your request at this step.
- Verification Check — Our team reviews the request against your verified account details. Completing KYC beforehand removes the most common delay in this step.